Last updated: October 2019     

We have some cookies active on our website, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help to:

  • Make our website work as you’d expect.
  • Remember your settings during and between visits.
  • Improve the speed/security of the site.
  • Allow you to share pages with social networks like Facebook.
  • Continuously improve our website for you.

If the settings on the browser that you are using to view this website are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so may mean that our site will not work as you would expect.

How long do cookies last?

When a web server sends a cookie, it asks your browser to keep that particular cookie until a certain date and time. These dates can be:

  • Some date in the future – which might be a few minutes or a few hours from now (to track something like your shopping cart in an online store). The cookie might expire many years in the future, to keep track of your browser for a long time.
  • When you close your browser – this is called a session cookie, the next time you start your browser these will have vanished.
  • Some date in the past – this is how the server asks a browser to remove a previously-stored cookie.

Our own cookies

Our website uses cookies and similar tracking technologies to enable functionality on the website, and to assist with marketing services to interested individuals. Cookies help us improve by telling us which pages are being viewed, letting you navigate between pages efficiently, remembering your preferences, and overall ensuring you enjoy your browsing experience on our website. The chart below explains how we generally use cookies.

Authentication These cookies help us show you the right information by personalising what you view.
Security These cookies help us detect suspicious or malicious activity on our services, and support other security features
Preferences and Functionality These cookies allow our services to recognise you and your preferences. For example, they can auto-fill a form for you, provide you with customised content, remember your settings, and more.
Research, performance, and analytics

 

These cookies help us understand how well our website is performing by measuring your interactions with it. We use insights from these cookies to improve on current services, and to research and develop new services or features. They also help us use plugins that allow you to enjoy certain functions, such as sharing our pages on your social media accounts.

 

We use two types of cookies, session cookies and persistent cookies.  These make our website work including:

  • Identify your browser while logged in and to process online transactions
  • Make it easier to log into and use our service.
  • Allowing you to add comments to our site.
  • Remembering if we have already asked you certain questions
  • There is no way to prevent these cookies being set other than to not use our site.

The cookies described in this policy only apply to our own website and our marketing pages.

Google Analytics, Optimise and Search Console

Our website uses Google Analytics, Optimise and Search Console, web analytics services provided by Google, Inc. (“Google”). The information generated by the cookies about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, may limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites.