Carolyn has been researching, analysing and reporting on various social issues throughout her career. She has held posts as research director and director of programmes, and has worked for European, UK government and third sector organisations. In 2017 she become freelance. Her interests include: health, mental health, disadvantage, disability; models of service delivery and access; engagement of disadvantaged groups; education and lifelong learning; employment policy; welfare policy; equality and diversity; digital innovation and user engagement. She has an MA in Cultural Studies, an MSc in Policy studies and Prince II certification.