The role of volunteers in community businesses

“The role of volunteers in community businesses”, produced by CFE Research, examines the structure and role of voluntary labour for community businesses. It explores the profile and working patterns of volunteers, how they are recruited and employed, how their skills are utilised, factors covering their training and professional development and the wider motivations to volunteer.

This report presents the findings from surveys and in-depth interviews with community businesses and their volunteers conducted between May 2020 and March 2021, coinciding with the three lockdown periods resulting from the COVID-19 pandemic.

Want your local business to thrive?

Twine is a simple business intelligence platform which is designed to help local businesses thrive.